Replacements/Exchanges
Replacements/Exchanges FAQ's
Q.1: Can I request a replacement for a damaged product?
Absolutely! We're sorry for the inconvenience. Please contact our support team with details and photos, and we'll arrange a replacement for you.
Q.2: How do I exchange an item for a different size or color?
Need a different size or color? Simply contact our support team, and we'll guide you through the hassle-free exchange process.
Q.3: Do I need to return the original product to get a replacement?
To process a replacement, we may request you to return the original product.Our support team will provide you with detailed instructions.
Q.4: What if the product I received is different from what I ordered?
We apologize for the error. Please contact our support team with the necessary details, and we'll rectify the situation by arranging a replacement.
Q.5: Can I exchange a product for a different item of equal value?
While direct exchanges are subject to availability, we'll do our best to assist you in finding a suitable alternative of equal value. Contact our support team for further assistance.
Q.6: How long does it take to process a replacement or exchange?
Replacement/exchange processing times vary. We strive to process them promptly, but factors like request nature and product availability may impact the timeline. Rest assured, our team is dedicated to resolving your issue efficiently. Contact our support for assistance.
Updated on: 17/06/2023
Thank you!