Refunds

Refund FAQ's



Q.1: What is your refund policy?
Our refund policy is designed to ensure your satisfaction. Please review our website for detailed information. If you purchase through a Debit/Credit Card, the amount should reflect in 4-7 Days.

Q.2: How long does it take to process a refund?
We strive to process refunds as quickly as possible, usually within 5-7 business days of receiving the returned item.

Q.3: Can I get a refund if I change my mind about the purchase?
We value customer satisfaction and understand that preferences can change. If you decide to return a product due to a change of mind, please reach out to our support team or send us an email within 60 days of receiving your purchase. We'll be glad to assist you with the refund process and provide further guidance.

Q.4: What if I receive a damaged or defective product?
We sincerely apologize for any inconvenience. Please contact our support team with details and photos, and we'll arrange a replacement or refund for you.

Q.5: Do I need to return the item to get a refund?
In most cases, we may request a return for verification purposes before issuing a refund. Our support team will guide you through the process.

Q.6: Can I get a refund if the product doesn't meet my expectations?
Your satisfaction is our priority. If the product doesn't meet your expectations, please contact us within 60 days of receiving it, and we'll assist you accordingly.

Q.7: What if my package gets lost during transit?
We understand the frustration. If your package is lost, please contact our support team, and we'll work with the shipping carrier to resolve the issue and ensure your satisfaction.Even we can reship your item accordingly.

Updated on: 17/06/2023

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